Privacy Policy

Marrow ("we", "us", or "our") operates marrowdaily.com and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, or contact us.

Information we collect

We may collect the following types of information:

Contact and order information, such as your name, email address, shipping and billing address, phone number, and order history.
Payment information, processed securely by our payment providers. We do not store full payment card numbers on our servers.
Account information, if you create an account with us.
Communications, including messages you send to customer support.
Device and usage information, such as browser type, IP address, pages viewed, and interactions with our website, collected through cookies and similar technologies.

How we use your information

We use personal information to:

Process and fulfill orders, including shipping and customer support
Communicate with you about your orders, account, or inquiries
Send marketing emails if you have subscribed (you may unsubscribe at any time)
Improve our website, products, and customer experience
Detect and prevent fraud or misuse of our Services
Comply with legal obligations

How we share information

We may share personal information with service providers that help us operate our business, such as Shopify (our ecommerce platform), payment processors, shipping carriers, email providers, and analytics partners. These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.

Cookies

We use cookies and similar technologies to remember preferences, understand site usage, and support marketing and analytics. You can control cookies through your browser settings, though some site features may not function properly if cookies are disabled.

Your choices

You may request access to, correction of, or deletion of your personal information, subject to applicable law. You may also opt out of marketing emails by using the unsubscribe link in any promotional message.

To make a privacy-related request, email hello@marrowdaily.com.

Data retention

We retain personal information for as long as needed to fulfill the purposes described in this policy, including completing transactions, providing support, and meeting legal or accounting requirements.

Children

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure.

International visitors

If you access our website from outside the country where we operate, your information may be transferred to and processed in other countries with different data protection laws.